Final Cut Pro X was released a couple of weeks ago, but since then its received a lot of criticism due to its lack of vital features. But in this case, with Final Cut Pro X, Apple has taken an unusual decision and that is to refund all unsatisfied customers. Why is this an unusual decision for Apple? Well, in the case of all apps purchased from the App Store as well as in the terms that are shown on iTunes, once a sale is finished it is final without the possibility to benefit from a refund and also there have never been a trial period for any of Apple’s apps.
Of course just because you agree to the terms where it’s clearly stated that all sales are final, this does not mean that Apple has never refunded before. On the App Store there is a form that you may fill out and issue a formal request to Apple where you may explain the problems that you have and from there Apple will decide if they will issue you a refund or not.
If you are one of the unsatisfied customers of Final Cut Pro X it advices you to request a refund now because no one will know for how long Apple will continue to offer these refunds.
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